As we’ve previously complained, Limited Run’s Loom Collector’s Edition package comes with a USB stick that is conspicuously missing the game’s EGA build. This despite assurances that it would be on there. In fact, it seems they just ended up dropping the grossly insufficient GOG fileset on the thumb stick and calling it a day, as if you didn’t fork over $75 for the damned thing.
Fortunately, the company is prepared to make good, even though it’s all being handled in a weird, coquettish way. What you do is head on over to Support and submit a request, order number in hand, to receive the missing files. You will then be given access to a Dropbox link that could conservatively be called the motherlode -- a 9GB treasure trove encompassing a ton of archival builds of the game, including every international version that a global search could round up, demos, patches, the audio drama, and scans of documentation like manuals and the Book and Patterns (in as many languages as could be uncovered), all of it no doubt cobbled together by the tireless and inconsistently credited efforts of Laserschwert.
It’s quite the nifty directory structure, and also a pretty decent model of exactly what Lucasfilm ought to be offering in the first place when you buy the SCUMM games on digital platforms. But after all, the nine additional seconds they would have had to spend to prepare complete copies of their classics is time they wouldn’t have been able to spend making Guybrush look like a Dreamworks Douche™:
Anyway, I really think you guys could stand to stop being so bitter about this and just claim your files. All’s well that ends well.
JonesJr
kelmer
Tried this, got no response from them
Their ticket logging system has an extraordinarily short time out.
Suggest you load the form with the link in the article, type up your responses in notepad, refresh the page, then quickly copy/paste and submit.
If successful you will get an email with a ticket number, then not long after a friendly email with the link you need.
I did get a confirmation email. I later sent another ticket inquiring about the triangle box when you purchase dott+FT+GF and that was responded within the hour :/
kelmer
Tried this, got no response from them
Their ticket logging system has an extraordinarily short time out.
Suggest you load the form with the link in the article, type up your responses in notepad, refresh the page, then quickly copy/paste and submit.
If successful you will get an email with a ticket number, then not long after a friendly email with the link you need.